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2 June 2011 Toward intelligent decision support for security staff: evaluation of an interactive resource management system based on a CMDP model
Jutta Hild, Jonathan Ott, Elisabeth Peinsipp-Byma
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Proceedings Volume 8019, Sensors, and Command, Control, Communications, and Intelligence (C3I) Technologies for Homeland Security and Homeland Defense X; 80190A (2011) https://doi.org/10.1117/12.884270
Event: SPIE Defense, Security, and Sensing, 2011, Orlando, Florida, United States
Abstract
The officer-in-charge deploying the security personnel to protect a large infrastructure meets a complex decision problem if multiple threats have to be handled simultaneously: Limited surveillance resources have to be optimally allocated to the many affected sectors in order to provide the safest threat state for the infrastructure as a whole over time. This contribution presents an interactive resource management system providing decision support for optimally deploying surveillance resources. For this purpose, the user interface displays a risk map of the infrastructure's current threat situation together with a recommendation of the currently optimal resource allocation. Thereby, the resource allocation recommendation is obtained by solving a CMDP model of an infrastructure's global threat situation. An evaluation of the CMDP-based decision support shows that displaying both resource allocation recommendation and risk map enables the participants to handle threat scenarios more cost-saving, and additionally causes less workload and higher acceptance among the participants.
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Jutta Hild, Jonathan Ott, and Elisabeth Peinsipp-Byma "Toward intelligent decision support for security staff: evaluation of an interactive resource management system based on a CMDP model", Proc. SPIE 8019, Sensors, and Command, Control, Communications, and Intelligence (C3I) Technologies for Homeland Security and Homeland Defense X, 80190A (2 June 2011); https://doi.org/10.1117/12.884270
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KEYWORDS
Surveillance
Information security
Decision support systems
Human-machine interfaces
Homeland security
Computer security
Mathematical modeling
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