The James Clerk Maxwell telescope has operated on Maunakea for over thirty years. The Observatory has continually focused on integrated, database driven operations solutions to improve efficiency, data quality and publication productivity. In the past two years, a series of advances have been made to automate the analysis and display of critical Observatory metrics - including detailed project tracking, scheduling and completion, through to a new publications database which provides Observatory scientists with the tools to look critically at the rate of science return as a function of project, instrument, science area and other factors. These new tools will be presented, along with the results of the metrics analysis, and ways such tools can be adapted to other facilities.
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